If you received a letter or email, reply using the verified contact details provided and include the reference number. Identify the individual or organization involved and briefly explain your request.
Office hours
Monday–Friday, 9:00 a.m.–5:00 p.m. Mountain Time. Messages received outside office hours are reviewed during the next business day.
Before you write
- Include the reference number shown in your letter or email.
- Name the individual or organization involved in the matter.
- Send only the documents relevant to your request.
- Do not include payment-card details, bank credentials, Social Security numbers, passwords, or other sensitive identification information.
By mail
ALCO USA Inc.Attn: Blackridge Group
702 E Chicago St
Caldwell, ID 83605
Include your reference number with any correspondence.
Preparing a complete message
Use a short subject that identifies the issue. Explain what you are asking Blackridge Group to review and distinguish a new request from information already submitted. If the matter involves several invoices or accounts, identify each one separately.
Additional records and follow-up
Refer to the original matter number when providing further information. Identify the date of your earlier message and explain what the new material adds. Keep copies of submissions and any written response or approved terms.
Send a message
Use this form to reach us about a specific matter. Please do not include payment-card details, bank credentials, Social Security numbers, passwords, or other sensitive identification information.